Question 1

Do I need technical skills?

Accepted Answer

No. We set everything up for you and train you personally. The system is intuitive and easy to use.

Question 2

What's the difference between the Template package and Custom?

Accepted Answer

With the Template package you get a professional website based on one of our design templates — quick to launch, for one shop or multiple locations. With Custom we design your site fully bespoke, without a template, including tailored sections and design revisions. Booking, calendar and customer management are identical in both.

Question 3

Are there any commissions or booking fees?

Accepted Answer

No. With Terminster you pay no commission and no per-booking fee — no matter how many appointments run through your system. You only pay your fixed monthly price.

Question 4

What costs should I expect?

Accepted Answer

A fixed monthly price from €99 net per shop — with multiple locations the per-location price decreases. Plus a one-time setup from €299 per shop or location (incl. onboarding, data import and training). No commissions, no hidden costs.

Question 5

Can I pay annually?

Accepted Answer

Yes. With annual billing you get 2 months free — so you pay for 10 instead of 12 months. You can see the monthly and yearly price directly in the pricing section via the toggle.

Question 6

Is there a contract term?

Accepted Answer

On the monthly plan you cancel with 30 days' notice to the end of the month — no long lock-in. If you choose annual billing (2 months free), the term is one year. We convince you with quality, not long contracts.

Question 7

Does Terminster support multiple locations?

Accepted Answer

Yes. In the Template package just choose "Locations" and set the number of sites — the more locations, the lower the per-location price. Each location gets its own details like address and opening hours. For 10+ locations we'll prepare a custom quote. Expect around 2–3 weeks for 3 locations.

Question 8

What happens to my customer data?

Accepted Answer

Your data belongs to you. It's stored GDPR-compliant on German servers and never shared with third parties.

Question 9

What happens if I cancel? Do I get my data?

Accepted Answer

Yes. You can export all customer data, booking history and content at any time — before and after cancellation.

Question 10

I'm on Treatwell / Setmore / Booksy. How do I switch?

Accepted Answer

We migrate your existing customer data and upcoming appointments during onboarding. You cancel the old platform only when Terminster is live — so things keep running seamlessly for your customers.

Question 11

How long does setup take?

Accepted Answer

As a guideline: a single shop usually takes 3–5 working days, Custom with bespoke design typically 1–2 weeks, and multiple locations around 2–3 weeks for 3 sites. Depending on scope and data volume this can vary in individual cases.

The premium systemfor your barbershop.

Sound familiar?

Sound familiar?

How your customer books — in 4 taps.

Transparent pricing

Template package

Custom

Calculate your savings

How your launch unfolds

How your launch unfolds

Frequent questions

Make your shop independent.

How can we help?

The premium systemfor your barbershop.

Sound familiar?

Sound familiar?

How your customer books — in 4 taps.

Transparent pricing

Template package

Custom

Calculate your savings

How your launch unfolds

How your launch unfolds

Frequent questions

Do I need technical skills?+

What's the difference between the Template package and Custom?+

Are there any commissions or booking fees?+

What costs should I expect?+

Can I pay annually?+

Is there a contract term?+

Does Terminster support multiple locations?+

What happens to my customer data?+

What happens if I cancel? Do I get my data?+

I'm on Treatwell / Setmore / Booksy. How do I switch?+

How long does setup take?+

Make your shop independent.

How can we help?